1. General Provisions
This document establishes the rules for using the online store uuavelosport.com (hereinafter referred to as the “Store”). By using our website, you agree to these terms.
2. Registration and Account
- Registration is not required to place an order.
3. Order Placement
- Orders are accepted through the website https://uuavelosport.com/.
- After placing an order, you will receive a confirmation email.
- We reserve the right to refuse an order if the product is unavailable or for other reasons.
4. Payment and Prices
- All prices are listed in currency and are subject to change without notice.
- You can pay with a Visa/MasterCard via Fondy.
- After confirming the order, you will be redirected to a secure payment page.
5. Product Delivery
- We deliver worldwide.
- Delivery is carried out via courier services such as Nova Poshta or Ukrposhta.
- Delivery times depend on the region and the carrier.
- The Store is not responsible for delays caused by delivery services.
6. Returns and Exchanges
We aim to ensure you’re fully satisfied with your purchase.
6.1. Our return policy is transparent:
- You may return or exchange an item within 14 calendar days of receipt.
- The item must be unused, in original condition, with all tags and packaging.
- Items made to order or those excluded by law (e.g. underwear, hygiene products) are non-returnable.
6.2. Return Procedure
- Contact us at uua@velosportgmail.com to initiate a return.
- We will provide instructions for returning the item.
6.3. Return Shipping Costs
- The customer covers return shipping unless the item was defective or sent in error.
- If the defect or error is confirmed, the Store covers the return shipping.
6.4. Refunds
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- Once we inspect the returned item, a refund will be issued to your card or bank account within 5–7 business days.
7. Personal Data Processing
- We collect and process your personal data in accordance with the Privacy Policy.
- Your data will not be shared with third parties without your consent.
8. Limitation of Liability
- The Store is not responsible for the improper use of products.
- We are not liable for technical failures of the website.
9. Force Majeure
- The Store is not responsible for delays or failure to fulfill obligations due to force majeure circumstances.
10. Changes to Terms
- We reserve the right to modify these Terms without prior notice.
- The updated version takes effect upon publication on the website.
11. Contact Information
